Chapter 5
Neo-Classical
(i) Human Relations Theory (Elton Mayo)
(ii) Rational Decision-Making (Herbert Simon)
A. Fill in the Blanks (One Mark Questions)
1. Human Relations Theory of Elton Mayo is a__________ theory of Administration.
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2. Human Relations Theory focuses attention on the __________ and their __________.
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3. The basic features of Human Relations Theory were formulated by __________ during __________.
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4. Human Relation theory advocates the view that human relations among __________ were more important in determining __________ than formal form of work structure.
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5. Human Relation Theory researches revealed that worker's __________ about himself and his __________ were of utmost importance for his work.
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6. According to Michael Barber, "Human Relations Theory is principally concerned with an organization which stimulates initiative within the organization to __________.
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7. Herbert Simon analysed the role of human values and preferences in the __________
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8. To__________ Administration is the art of getting things done.
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9. Decision making is the process of __________ which leads to __________.
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10. Decision-Process involves __________ which leads to__________.
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11. In every organization decision-making process is a __________.
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12. In Pubic Administration __________ is the power of the __________ who have the authority to do so.
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13. The first step in rational decision-making involves of selecting an __________ as of available of selecting an __________ as in a given situation.
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14. The second step in rational decision-making is the of selecting an __________ as of selecting an __________ as a decision.
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15. The third step in rational decision-making is determination of __________and __________ it to the orgnaisation.
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16. In the decision making process, the decision-makers are influenced by __________ which influence their __________ __________.
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Type- Ishant Bora
