Chapter 15
THE PHONE CALL
1. Question: Who is the main character in the lesson “The Phone Call”?
Answer: The main character in the lesson is Pinky, a student who receives a phone call while doing her homework.
2. Question: What was Pinky doing when the mobile phone rang?
Answer: Pinky was doing her homework when the mobile phone suddenly rang.
3. Question: How did Pinky know it was a new number calling?
Answer: Pinky saw the number on the screen of the mobile phone and realized it was a new number that she had never received a call from before.
4. Question: How did Pinky answer the phone?
Answer: Pinky politely picked up the phone and said, “Hello!” to answer the call.
5. Question: Who was calling Pinky’s house?
Answer: The caller was Pankaj, who is a friend of Sonu.
6. Question: What did Pankaj ask Pinky initially?
Answer: Pankaj asked Pinky, “May I talk to Sonu?” when she picked up the phone.
7. Question: How did Pinky respond when asked to talk to Sonu?
Answer: Pinky said, “Yes, may I know your name, please?” and then informed Pankaj that Sonu was not at home because he had gone to the market.
8. Question: What message did Pankaj leave for Sonu?
Answer: Pankaj asked Pinky to tell Sonu that there would be a cricket match at school the next day and he should bring his bat.
9. Question: How did Pinky convey the message to Pankaj?
Answer: Pinky told Pankaj politely, “I’ll convey your message,” showing that she understood the message and would pass it on.
10. Question: How did Pankaj thank Pinky?
Answer: Pankaj thanked Pinky by saying, “OK, thank you, Pinky,” and Pinky replied, “You’re most welcome.”
11. Question: How is Pinky related to Sonu?
Answer: Pinky is Sonu’s sister, as mentioned during the conversation with Pankaj.
12. Question: What polite expressions did Pinky use during the phone call?
Answer: Pinky used polite expressions such as “Yes, may I know your name, please?” and “I’ll convey your message” and “You’re most welcome.”
13. Question: Where was Sonu when Pankaj called?
Answer: Sonu was not at home because he had gone to the market.
14. Question: Why is it important to be polite on the phone, as shown in this lesson?
Answer: Being polite on the phone helps in clear communication, avoids misunderstandings, and shows respect to the caller. Pinky was polite and helpful throughout the conversation.
15. Question: What can we learn from Pinky’s behavior?
Answer: We learn that Pinky is responsible, patient, and helpful because she answered the phone properly, checked her mother about Sonu, and conveyed the message correctly.
16. Question: How did Pinky check where Sonu was?
Answer: Pinky asked her mother where Sonu was, and her mother informed her that Sonu had gone to the market.
17. Question: What does the word “convey” mean in this lesson?
Answer: The word “convey” means to deliver or pass on a message to someone.
18. Question: Why did Pankaj call Pinky instead of Sonu directly?
Answer: Pankaj called Pinky because Sonu was not at home, and Pinky is his sister, so he could leave a message for Sonu through her.
19. Question: What lesson do we learn about communication from this story?
Answer: The lesson teaches us that clear and polite communication is important, and using a mobile phone helps people convey messages quickly and accurately.
20. Question: What does the word “picked up” mean in the story?
Answer: The phrase “picked up” means to lift the phone and answer the call.
21. Question: What does the word “screen” refer to in the lesson?
Answer: In the lesson, “screen” refers to the display part of the mobile phone that shows the caller’s number.
22. Question: How did Pinky react when she first saw the number on the screen?
Answer: Pinky noticed it was a new number, and she answered the call politely to find out who was calling.
23. Question: What does the lesson teach about using a mobile phone?
Answer: The lesson teaches that a mobile phone is a useful tool for communication, but it is important to answer calls politely and convey messages accurately.
24. Question: How did Pankaj introduce himself?
Answer: Pankaj introduced himself by saying, “I’m Pankaj. I’m Sonu’s friend.”
25. Question: What did Pinky say when asked to hold on?
Answer: Pinky said, “Please hold on,” to politely ask Pankaj to wait while she checked Sonu’s whereabouts.
26. Question: How did the conversation end between Pinky and Pankaj?
Answer: The conversation ended politely with Pankaj thanking Pinky, and Pinky replying, “You’re most welcome.”
27. Question: What is a “message” as used in the lesson?
Answer: A “message” is information or instructions that someone wants to communicate to another person.
28. Question: How can children learn politeness from this lesson?
Answer: Children can learn to speak politely on the phone, listen carefully, and convey messages correctly, just like Pinky did.
29. Question: Which words from the lesson are commonly contracted in spoken English?
Answer: Words such as “I am” → “I’m”, “do not” → “don’t”, “is not” → “isn’t”, “did not” → “didn’t”, and “you are” → “you’re” are contracted forms.
30. Question: How did Pankaj give instructions to Pinky?
Answer: Pankaj instructed Pinky to tell Sonu that there would be a cricket match tomorrow and that he should bring his bat.
31. Question: What lesson does the story teach about responsibility?
Answer: The story teaches that being responsible includes answering calls properly, checking facts (like Sonu’s whereabouts), and passing on messages accurately.
32. Question: How did Pinky show understanding and helpfulness?
Answer: Pinky showed understanding and helpfulness by listening carefully, asking her mother about Sonu, and conveying the message to him.
33. Question: How does the story show the importance of family support?
Answer: The story shows family support because Pinky relied on her mother to know where Sonu was before giving Pankaj the correct information.
34. Question: How does the story teach patience?
Answer: The story teaches patience because Pinky waited calmly, listened to the caller, and gave the message without rushing or being rude.
35. Question: What is the meaning of “sobbing” as used in other similar stories?
Answer: “Sobbing” means crying or weeping with short gasps, showing sadness or frustration.
36. Question: How do contracted forms make conversations easier?
Answer: Contracted forms like “I’m” for “I am” or “don’t” for “do not” make conversations quicker, smoother, and more natural in spoken English.
37. Question: What should we do if someone we want to speak to is not at home?
Answer: If someone is not at home, we should leave a polite message for them, just like Pankaj did through Pinky.
38. Question: How does Pinky demonstrate good telephone manners?
Answer: Pinky demonstrates good telephone manners by answering politely, asking questions when necessary, conveying the message clearly, and ending the conversation politely.
39. Question: Why is it important to ask for the caller’s name on the phone?
Answer: It is important to ask for the caller’s name to know who is calling, verify the purpose of the call, and respond appropriately.
40. Question: How does this lesson help children in real life?
Answer: This lesson helps children learn polite telephone behavior, responsibility, communication skills, and how to handle messages properly.
Answer by Mrinmoee
