Chapter - 12 

E - Commerce 

Exercises :

1. Fill in the blanks.

a.  E-commerce is business conducted electronically over the ____________________

sales counter | local train | Internet

b. Online stores usually collect payments through ____________

post | credit cards | personal visits

C. The sellers must promote their _____________ 

office | web site | name

d. All the prices (for example, the net price, shipping, sales tax, etc) where applicable should be calculated by the ______________________  

buyer | seller | shipping agent

e. In __________ Buyers Cannot Hold The item before They Get The Delivery. 

banks | E- Commerce | Markets 

2. Write T for true and F for false.

a. In e-commerce, the sellers have to suffer high costs to set up their business. 

b. In e-commerce, payments are mostly made through money orders. 

c. E-commerce enables small businesses or individuals to have access to worldwide markets.

d. E-commerce is the best option for buyers who enjoy shopping  while talking or bargaining with sellers.

e. The seller has to minimize the risks involved with online credit card payments.

3. Finish the sentences.

a. Large companies can reduce sales and costs by _________________________________________

b. In order to make customers come to your online store, view your web site, the seller has to _____________________________ 

c. In online shopping, the seller needs to have a store or catalogue where _______________________________

d. In online sales, the customer must be able to easily search for _____________________________

4. Give short answers.

a. What is e-commerce?

Answer :

b. List any four advantages and disadvantages of e-commerce.

Answer :

C. What is the purpose of an online catalogue?

Answer :

d.  In e-commerce, how do sellers take orders while making online sales?

Answer :

e. In e-commerce, how are payments made to the sellers?

Answer :

f. How are shipping charges usually charged from the buyers?

Answer : 

g. In order to sell, how do sellers attract buyers to their web sites?

Answer :

h. List the steps to show how a buyer buys items on the Internet. 

Answer :

i. How do small businesses benefit from e-commerce?

Answer :

j .Compare e-commerce with traditional businesses, Write any three points.

Answer :

k. What is the problem faced with regard to payments made through credit cards over Internet?

Answer :

5. Do this activity with a partner.

a. Select any two e-commerce web sites. 

b. Evaluate them on the basis of their functions, user friendliness, ease of shopping, etc Which web site does a better job?

c. List at least i recommendations for each one to improve.


Type by - Pinku moni bora .