Chapter- 13        Sayani


1. What is the meaning of the word Sayani?

Answer: Sayani means an aware, wise, and alert person.

2. What is the main theme of the lesson Sayani?

Answer: The lesson focuses on consumer awareness.

3. What does the slogan “Jago Grahak Jago” mean?

Answer: It means “Wake up, Consumer, Wake up.”

4. Why should a consumer be aware?

Answer: A consumer should be aware to avoid cheating and unfair trade practices.

5. What programme is mentioned in the lesson to spread awareness?

Answer: The Jago Grahak Jago TV Quiz programme.

6. What prize is given to the winners of the quiz?

Answer: A cash prize of Rs. 1000 is given to each winner.

7. How many quiz programmes are mentioned in the lesson?

Answer: Three quiz programmes are mentioned.

8. When was Quiz No. 1 telecast?

Answer: On 30.10.2005.

9. Name any one winner of Quiz No. 1.

Answer: Kumari Sapna Ashok Dagre (Aurangabad, Maharashtra).

10. When was Quiz No. 2 telecast?

Answer: On 06.11.2005.

11. Name one winner of Quiz No. 2.

Answer: Shefali Khandelwal from Rajasthan.

12. When was Quiz No. 3 telecast?

Answer: On 13.11.2005.

13. Name one winner of Quiz No. 3.

Answer: Vipin Das from Kerala.

14. From which states did the winners come?

Answer: Winners came from Maharashtra, Bihar, Rajasthan, Kerala, Karnataka, etc.

15. What does the lesson teach consumers?

Answer: It teaches consumers to be alert, informed, and responsible.

16. What should a consumer check before buying goods?

Answer: Price, quality, expiry date, and standard marks.

17. What is the National Consumer Helpline number?

Answer: 1800-11-4000.

18. Is the consumer helpline toll-free?

Answer: Yes, it is a toll-free number.

19. On which days does the helpline work?

Answer: From Monday to Saturday.

20. What are the working hours of the helpline?

Answer: From 8:30 a.m. to 5:30 p.m.

21. Which ministry runs the consumer helpline?

Answer: The Ministry of Consumer Affairs.

22. Where is the Consumer Affairs Department located?

Answer: At Krishi Bhawan, New Delhi.

23. What is the purpose of consumer guidance services?

Answer: To protect consumer rights and solve complaints.

24. What is the website for consumer information?

Answer: www.core.nic.in

25. What is the role of the government in consumer protection?

Answer: To inform, guide, and protect consumers.

26. What kind of consumer is called a Sayani?

Answer: A careful, knowledgeable, and alert consumer.

27. How does awareness help consumers?

Answer: Awareness helps them make correct decisions.

28. Why are such quizzes organised?

Answer: To encourage consumer awareness.

29. What message does the lesson give to students?

Answer: Students should become aware consumers from an early age.

30. What is the central idea of the lesson Sayani?

Answer: Being an aware consumer is the best protection against exploitation.

Answer by Dimpee Bora